AI Receptionist for Medical Clinics
Serving medical clinics across Toronto and the GTA.
Clinic phone lines are jammed at 9 AM Monday and silent staff-side after 5 PM, while patients keep calling. Long hold times frustrate patients, and unanswered lines send them to walk-ins or leave gaps in your schedule.
Nova Toronto builds AI receptionists for medical clinics that answer every call 24/7, book appointments directly into your calendar, and hand you a summary of every conversation. It costs a fraction of a hire and never takes a day off.
What it does for medical clinics
No more hold music
Handles unlimited simultaneous calls, so no patient waits on hold or hangs up.
Real-time booking
Books and reschedules appointments directly into your EMR-linked calendar, including Jane and similar systems.
Routes refills and results
Directs prescription refills, results inquiries, and referrals to the right staff queue instead of interrupting the front desk.
After-hours triage
Follows your protocol: routine requests get booked, urgent symptoms get directed to the on-call line or 911 guidance.
See it answer calls for your business
Book a free demo and hear an AI receptionist scripted for medical clinics. Setup usually takes under two weeks.
Book a Free ConsultationOr call us directly: 365-355-3133
Frequently asked questions
Is it PHIPA-conscious?
Yes. We configure the assistant around Ontario privacy expectations: encrypted calls, minimal data collection, and your clinic's own consent and disclosure wording.
Can patients still reach a human?
Always. You define the escalation rules; any caller who asks for a person, or any urgent situation, is transferred immediately.
How fast can we go live?
Most clinics launch within 1-2 weeks: we script it around your booking rules, connect the calendar, test with your staff, then forward the line.
Can I try it before committing?
Yes. Press the Call Us button on this page and you are talking to the exact technology we deploy. Then book a free consultation and we will scope a version scripted for your business.